ALERT! New Appointment System
From the 7th July 2014 our appointment system is changing. Many of you told us you found it difficult to get an appointment or speak with your doctor, so we are introducing a new system in the Practice. These simple changes will mean:
- It is easier to get through on the phone
- Shorter waits to see the doctor or healthcare professional
- No wasted journeys to the surgery when you don’t need to come in
- No change for life threatening emergency – call 999 as before
(note: some versions of Internet Explorer struggle to display this. Firefox and Chrome browsers work fine. If the video does not work with your browser, click on this link)
Bourne Galletly Medical Practice
We are a traditional general medical practice partnership located in Bourne. We provide a comprehensive range of general medical services to Bourne and the surrounding areas and can offer full dispensing services to patients who live in the surrounding villages. We have modern premises and ample car parking. We are open to new patient registrations and you can consult with any of the six doctors.
Snapshot of services offered:
- Face to face and telephone consultations with clinical staff
- Online appointment booking, cancellation, repeat prescription ordering and records access (if requested)
- Nurse led minor illness and treatment room services
- Travel vaccinations - we are a Yellow Fever Centre too
- Minor operations performed on site
- INR clinics, ECG's, ambulatory blood pressure monitoring performed on site
- Childhood and influenza vaccinations
- Private medicals including Diving, Parachute, HGV and other statutory medicals
- Coming soon - occupational health advice and medicals
- Private patient services
Galletly Practice Patient's Group (GPPG)
The Galletly Practice Patient’s Group is run by volunteers, with the aim of providing additional support for the Practice, and for patient’s on the Practice register, who might be housebound, lack social contact or who just need a ‘friend’.
We raise funds through the sale of books (in the waiting room opposite the Dispensary), and a Christmas raffle. Funds raised are used to pay for two events a year when older patients who ‘don’t get out much’ have a day being fed, watered and entertained. We also help the Practice with contributions towards some equipment which they don’t get from the NHS; for example, a mobility scooter, and a blood pressure machine for use by patients.
We also pay for the magazines that are available in the waiting areas.
This year we hope to make a contribution to the cost of an ECG machine, which will be key in monitoring patient’s health. Unfortunately, this is one piece of equipment that is not supplied by the NHS.
We hope you can help with any unwanted books in good condition that we can sell from the Book Room.
Trip to Waterside Garden Centre in December 2013 - the GPPG entertained several patients to tea and carols proceeded by an hour's shopping and looking around at the Waterside Garden Centre. It was a very happy occasion and one and all had a great time. We hope to do a similar trip in Spring 2014.
Blister Pack Dispensing Service
12 September 2011
In September 2011 we launched our latest service for those dispensing patients who are on multiple medications. For the first time we are able to offer the facility to put the medication into weekly blister packs. These packs will be delivered to patients homes once a week using our new delivery service.
We are offering this service to all dispensing patients who are on three or more types of tablets daily.
Please note that not all medication is suitable for the blister pack service.
The Electronic Transfer of Prescriptions (ETPS) phase 2 is due to roll out soon. This will enable doctors to send prescriptions electronically to pharmacists and may well improve the repeat prescribing services. Patients may be asked by pharmacists to sign up to this service. If you do it is important to undertsand the implications. You will be allowed to nominate up to three pharmacies from where you can receive prescriptions.
The list will NOT include our GP dispensing services as Dispensing doctors have been EXCLUDED from the service. Once you have signed up YOU WILL NOT BE ABLE TO CHANGE YOUR PHARMACY CHOICES without making an application to the PCT which will only be considered under exceptional circumstances.If you currently use our dispensary DO NOT SIGN UP unless you are sure you never wish to use our dispensary services again as you will not be allowed to change your mind later. We will happily provide services to all eligible patients but this is a one way ticket.
Onsite ServicesWe have a highly skilled multi-disciplinary nursing team, who cover all aspects of nursing, both in the home and within the surgery environment. In addition to the general services below we also offer the following:
- Antenatal and post-natal care
- Baby Clinic
- Chronic disease management
- Immunisations (including Yellow Fever)
- Minor surgery
- Minor treatments - dressings, suture removal etc
- Stop smoking clinic
- Teenage health clinic
- Weight management clinic
- Minor illness clinic
At the local Health clinic
Booking Appointments - Telephone Callback
We aim to deal with your problem on the day you call. There is no need to book an appointment in advance.
Appointments can be requested using the internet (please remember to enter your contact telephone number in the "Reason") or by telephone (lines open at 0830 hrs). A Doctor will call you back on the telephone number you have given. The Doctor will discuss your problem(s) on the telephone and may be able to resolve it without you coming in. We aim to call back within the hour and usually within a few minutes of booking the appointment. If a face to face appointment is necessary we try to offer a mutually convenient appointment with the doctor, nurse or health care assistant of your choice. This is not always possible so we would be pleased if you would accept the best alternative.
There are occasions when a doctor may be delayed by an emergency. We will try to keep you informed of any delay and would appreciate your patience when this happens. If you cannot keep your appointment please let us know as soon as possible so that it can be offered to another patient. We have an appointment cancellation line where you can leave a message, or if you have Internet access you can cancel on line (pre-registration necessary)
There will be times when your usual doctor may be unavailable. If you cannot wait, you may be offered an callback or appointment with another doctor.
The Doctors also use a telephone callback system for emergencies. If you require an emergency appointment or a visit from the Doctor, you will be asked to give your phone number and brief details of your illness (if you are happy to do so) to the receptionist. The duty Doctor or Triage Nurse will call you back, discuss your symptoms and plan the most appropriate course of action.
This will usually be telephone advice, an urgent same day appointment or a home visit. For details of our practice services please click here
We are a six partner training practice situated in the market town of Bourne in semi-rural South Lincolnshire.
There are four full time and two part time partners making up a total of five whole time equivalent doctors. We have a full complement of Practice staff including a strong practice nursing team, dispensary and phlebotomy teams backed by a management team of reception, typing, audit and finance staff all led by our Practice Manager. We offer a full range of general medical services including maternity, child health, vaccination, contraception, chronic disease management, warfarin and disease modifying anti-rheumatic drug monitoring. Our treatment room services include travel vaccination services in addition to the child vaccinations. Leg ulcer management, minor injuries and minor illness advice is also offered by our nursing service
We can take blood on site and also perform ECGs, spirometry, and ambulatory blood pressure monitoring when requested by our doctors.
Our private services include LGV, adoption, pre-employment and insurance medicals, insurance and various private reports for patients where needed. A full list of charges is displayed in our waiting room.
We train doctors to become General Medical Practitioners and are part of the East Midlands Deanery. Our trainers are Dr Cregor and Dr Harris.
The original house was extended to provide extensive and modern medical treatment areas. The old part of the house is used exclusively by the administrative and clerical staff and also provides office accommodation for the District Nurses and Health Visitors attached to the Practice. Our extension is single storey therefore there are no stairs or lifts and we are able to offer easy and wide access for the elderly and disabled patients and to parents using pushchairs and prams. The new extension also boasts a large waiting room with plenty of seating for patients and a separate children's play area.
There is also a purpose built toilet for the disabled and baby changing facilities. We have seven well equipped consulting rooms and a suite of treatment rooms which include a general nurses treatment room, a phlebotomist's room and a minor operations' room. The Practice Dispensary is located centrally in the patient area. Our dispensary waiting room is opposite to allow patients to wait in comfort whilst their medication is dispensed. - . The Alistair Suite (named after our founder) is at the end of the doctors' corridor and is used by Physiotherapists and the Health Visitors for baby clinics.
There are two car parks at the Surgery. One is exclusively for doctors and staff use. Our patient car park has three disabled bays and patients are usually able to park with ease.
Boundaries for registration
The Practice has grown steadily over the years and we now have approximately 9700 patients registered. We provide a fully comprehensive medical service to our patients which includes visiting their homes when medically indicated. It is therefore necessary for us to register patients in an area with which we are able to administer emergency care with safety. Our Practice area has a radius of approximately 5.5 miles from the centre of Bourne. The Practice is situated 300 yards from the bus station and we will try to fit appointments to suit bus services from surrounding villages if you have no alternative transport. The boundaries for registering patients boundaries for registering patients are indicated on the map on the right.
VacanciesThere are currently no vacancies within the Bourne Galletly Practice Team.
Care Quality Commission Registration status for our surgery