How To: Request a Home Visit

Requests must be made before 11.00am as they need to be allocated and the visits will be made between 12.30pm and 2.00pm. We always prefer to see you in the surgery where we have better facilities, diagnostic aids and lighting to assess you.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes.

If, however, you are too ill to attend, then a request for a home visit can be made by telephoning 01778 562200. Be ready to provide some details of your problem and your telephone number.  A doctor will then telephone you back in order to assess your request.

Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.

Emergency Visits

For life-threatening situations are undertaken at any time, but it is usually more appropriate to dial 999 in these situations and you may be asked to do this by our staff or the duty doctor.

How do I:

Opening Hours (Mon-Fri):

Christmas &
New Year Opening Hours

Surgeries:
Mon 16 - Fri 20 December:
Normal surgeries 8am to 8pm
Mon 23 - Tues 24 December:
Normal surgeries 8am to 8pm
Wed 25 - Thur 26 December: Closed
Fri 27 December:
Normal surgeries 8am to 8pm
Mon 30 - Tues 31 December:
Normal surgeries 8am to 8pm
Wed 1 January: Closed
Thur 2 January onwards:
Normal surgeries 8am to 8pm

Dispensary - Medications & Repeat Prescriptions:
There will be no need to order outside of routine ordering.

Appointments:

Surgeries:
Monday to Friday: 8.30am - 6.00pm &
6.30pm - 8.00pm  (pre booked appointments only)
Saturday: 9.00 - 12noon (pre booked appointments only)

Reception: 8.15am - 6.00pm

Telephone lines:

8.00am - 6.30pm

Dispensary:

8.30am - 6.00pm

Phlebotomy (Blood Tests):

8.40am - 11.40am (transport of specimens to the lab limits the service times)