How To: Cancel an Appointment
Don’t need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don’t need it, free this appointment up for someone that does!
If you are unable to keep your appointment, please give as much notice as possible so that your appointment can be offered to someone else.
If you are cancelling please telephone us on 01778 562200 as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.
Alternatively, you can cancel your appointment online using Patient Access if you are signed up to the service.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA). Repeated failure to attend booked appointments is a significant waste of NHS resources
How do I:
Opening Hours (Mon-Fri):
Monday to Friday: 8.30am - 6.00pm &
6.30pm - 8.00pm (pre booked appointments only)
Saturday: 9.00 - 12noon (pre booked appointments only)
Reception: 8.15am - 6.00pm
8.00am - 6.30pm
8.30am - 6.00pm
Phlebotomy (Blood Tests):
8.40am - 11.40am (transport of specimens to the lab limits the service times)