You must wear a face covering before you enter the building and wear it for the duration of your visit, thank you.

Announcement April 2021 – Our doors are open!

*Please do not come to the practice if you have a new cough or fever or change in sense of smell or taste*

*Please do not come to the practice if you have been asked to isolate by the test track and trace system*

During the last lockdown we reluctantly reverted to a closed-door system although were always here to help.  From 12th April we opened our doors. Please only attend the surgery if you have a prebooked appointment or need to collect a prescription .  All other queries will be fully attended to on the phone, via your NHS app or e-consult.

COVID-19 Coronavirus Information

Government advice is that we provide safe care during the pandemic.  We aim to treat you as we always do, but there are some changes to the services we are allowed to offer. Thank you for your understanding.

  • GP and most nurse appointments are triaged by telephone to ensure that our patients and staff are protected, and to ensure that we can maintain a service for patients throughout the pandemic. The best way to book an appointment is by downloading the NHS App.  Failing this you can call 01778 562200 option 1 to book a telephone appointment
  • In some cases we will offer you a video consultation, we will guide you through this process when we speak on the phone.
  • When you are in the practice please sanitize, maintain a distance and wear a face covering.

If you, or a household contact have a new, continuous cough, a fever, loss or change of smell or taste you should self-isolate and visit the 111 website for further advice about testing. The link below allows you to book a test.

Thank you for your understanding.

Extremely high risk patients and advice on shielding

We are unable to help with queries relating to returning to work for shielding patients.  You should discuss a risk assessment with your employer and ensure your place of work is as safe as possible.

Q: How do I get local help?

Advice on how to access help with food and medication can be found by clicking the buttons below:


Waterside Garden Centre –

  • 01778 560000
  • Local delivery only
  • Offering a wide range of food deliveries to local people

Lambert Rustic Foods

  • 07462 159172
  • Delivery in Bourne
  • Home-cooked ready meals, food is freezable and produce locally sourced

Oober Vegetables

  • Facebook Page
  • 07368 102795
  • Delivery in Bourne
  • Delivery of fruit and vegetables to your home

South Lincs Foodservice –

  • 01205 460700
  • Home Delivery
  • No trade account required – Delivering a range of foods to your home

Meals on Wheels

  • 01778 421422
  • Home Delivery
  • 2 course hot meal at lunch, light tea for evening meal

Pilgrim Food Service

  • 01205 312700
  • Order and Collect
  • Storecupboard essentials and freezer food, collect without leaving your car as its carefully loaded into your boot safely

The Butterfield Centre

  • 01778 421422
  • Home Delivery
  • Will deliver hot meals Mon-Fri (Friday’s delivery will ensure weekend meals are available to store and re-heat)

Milk and More –

  • Home Delivery
  • Milk, bread, toilet rolls etc for home delivery

Don’t Lose Hope

  • 01778 420762
  • Mobile Shop
  • Will be able to deliver food and household essentials to those in Bourne/surrounding villages from a mobile shop

Horseshoe Pub –

  • 01778 421576
  • Home Delivery
  • Fresh fruit and vegetable service delivered in a reasonable distance

The Veg Ladies –

  • Home Delivery
  • Fruit and vegetables along with bread, eggs and milk

The Catering

  • Home Delivery
  • Online shop for bakery, ready meals etc Delivery free for orders over £20 – Tuesday and Friday delivery PE10 postcodes

Inside Out Market Deeping

  • 01778 347500
  • Home Delivery
  • Deliveries of pet food, cleaning items and pet supplies for vulnerable and elderly only

Dan’s Fruit and Veg

  • 07427 165038
  • Home Delivery
  • Can deliver fruit, veg and salad items

Fen Farm (Sleaford) –

  • 01529 42127
  • Home Delivery
  • Offering home delivery of meats and other items to those in Bourne – Delivery £5.00

Alec Day Butchers

  • 01778 422281
  • Home Delivery
  • Meat and vegetables deliveries
Further Support

SKDC Community

  • 01476 406177
  • 8am – 10pm 7 days a week for vulnerable or those that need asistance due to age or ill health. (for those in receipt of Government letter only)

Lincolnshire County Council –

  • Request support for getting food deliveries or essential supplies like food

Community Helpline Haconby/Stainfield –

  • Help to set up online shopping, collecting prescriptions, walking the dog or someone to talk to.


  • Age 3-5, fee-paying, temp basis, able to provide childcare in the local area on temp basis for local people to Bourne

Starsmore Group – Baston

  • 01778 561612
  • Prescriptions taken and medications collected, help with people feeling anxious and worried.

Rippingale Support Group

  • 07856 986251
  • Sue Charlton
  • Support for anyone self-isolating living in Rippingale – Please leave a message and a volunteer will call you back

Age UK

  • 0345 564144
  • Over 65’s offering 21 meals for £20 (7 breakfasts, 7 lunches and 7 dinners )- delivered to your home – menu choice available

Coronavirus Volunteers (Northorpe/Thurlby)

  • 07494 077083
  • Offering support to those in the local area that are self-isolating


  • 01780 765900
  • Doorstep support service for those self-isolating – Help with shopping and prescriptions – Covers Bourne

Lincolnshire Resilence Forum

  • 01522 782189
  • For those sheilding, will offer help through a volunteer scheme with shopping, prescriptions, dog-walking and support

Lincolnshire resilience forum

01522 782189

The Lincolnshire Resilience Forum has set up a ‘Community and Volunteer Cell’ to link up both volunteers and people in need of help in Lincolnshire. Once registered, they will link up volunteers who will be able to provide people with assistance with things like shopping, getting prescriptions, dog-walking and a friendly chat.

Q: How can I help other people who are unwell or vulnerable?

Here is some information on how to help friends, family and neighbours in isolation safely:

Mental Health Help

Coronavirus and your wellbeing

Guidance for the public on the mental health and wellbeing aspects of coronavirus

Don’t Lose Hope Café

Don’t Lose Hope now have our mental health support line operational. This is being staffed Monday to Friday 9 – 5 by their counselling team and trained listeners. If you feel you need someone to talk to, or need advice about a relative or friend you can call for a free chat.

Don’t Lose Hope would like to try and keep the support for our own community as much as possible. If you would like the number please email or message their facebook page and they will give you the number.

Lincolnshire Mental Health Helpline

0800 001 4331

A new confidential mental health and emotional wellbeing helpline.

The helpline is available 24/7 and can provide emotional support, advice and guidance if you are feeling low, anxious or stressed, and think you might benefit from speaking to someone.

By calling 0800 001 4331 you can speak to a member of a highly trained and experienced team of support workers who will be able to provide appropriate support.

“We want people to know that it’s ok not to be ok. Even the most resilient of us may sometimes struggle, especially in times like now with the increased uncertainty and the need for some people to avoid social contact. Whatever you are struggling with, the mental health and emotional support helpline for Lincolnshire is here for you.”

Queries about returning to school

Please see document below

Testing for symptomatic children

The Royal College of Paediatrics and Child Health has written a policy on children returning to school which is helpful – here is the link:

We have summarised the advice for you:

o   We expect colds and similar viral infections to circulate as children return to school, it is important to know who needs to remain off school and be tested and who can continue going to school and not be tested for COVID-19.

o   Less than 10% of children with COVID-19 are found to have runny noses or sore throats, 39% have a cough and 70% have a fever.

o   Children are half as likely to be infected with COVID-19 as adults, the evidence of transmission is extremely reassuring.  Children pass on COVID-19 far less than adults do.

o   In countries, such as Sweden, Iceland and Denmark, where schools were not closed or opened early, teachers do not have higher rates of COVID-19.

Who needs a test?

  • The Royal College of Paediatrics and Public Health England suggests that, from the evidence available, children with simple cold symptoms such as runny noses or sore throats, without a fever, who would normally have continued going to school throughout their illness, do not need testing for COVID-19.
  • Testing should be done in anyone with:
  • A new, continuous cough
  • A fever or high temperature
  • A loss of, or change in, sense of smell or taste

To order or book a test visit the 111 website or call 119

We have no access to tests for you and cannot book them for you.


Antibody testing

The government has announced a national antibody testing programme.

Antibody tests are used to detect antibodies to the COVID-19 virus to see if you have previously had the virus. The test is done on a blood sample. This is different to the swab that is done to test if you currently have the virus.

We have been informed that hospital staff are being prioritised for testing, but that clinicians will be able to request the tests for patients in the community “if they think it’s appropriate”.

Can I have the test?

We have been informed that GPs should offer Covid-19 antibody testing to patients who are having bloods taken for other reasons, if the patient wishes to know if they have had the virus.

It is important to remember that blood tests are still only being done if they are considered essential in an effort to reduce face to face contacts during this stage of the COVID-19 pandemic.

What can I do with the knowledge that I have had COVID-19?

The result of an antibody test will not allow you to make changes to your behaviour, such as easing social distancing or ignoring government advice on gatherings. There is no strong evidence to suggest that those who have had the virus develop long-term immunity which would prevent them getting the virus again. It is also important to be aware that those with antibodies can still pick up, carry and pass on the virus to other people they are in contact with from contaminated surfaces.

The antibody tests therefore currently are in place to provide data on who has had the virus in our population and to allow a greater understanding of the spread of the virus.


Regardless of the results you will not currently be able to alter your activities. You must comply with government advice, respect social distancing measures and current restrictions in place.

*** COVID Vaccination Information ***

Anyone over the age of 18 can now book their vaccine – please book using the NHS app for an appointment at the practice.

We advise that, if you are invited for vaccination, you attend as soon as possible if you are able to, regardless of the location of the vaccine site and regardless of the vaccination offered.  During your vaccination appointment you will be carefully screened and vaccinated if it is safe to do so.

Vaccine supplies are restricted beyond our control and we do not have scheduled deliveries or vaccine numbers – these change on a day by day/week by week basis with limited notification of their arrival – making in Practice vaccination clinics very difficult to plan, thank you for your understanding.

Second Doses

You can book your second dose of Pfizer at the practicer using the NHS app or by booking at a mass vaccine centre by visiting Coronavirus (COVID-19) vaccination – NHS (

Your second dose can be given 8 weeks from your first dose.