Repeat Prescriptions

  • What are Repeat Prescriptions?
  • How to Order
  • Completing the Prescription Form
  • Collecting your Prescriptions
  • Electronic Prescription Service 2

Repeat Prescriptions

Sample Prescription FormRepeat prescriptions are drugs that your doctor has marked as "repeatable".  Many prescriptions are "Acute" prescriptions and these are ONE OFF courses.  However some conditions require medication to be taken regularly for long periods of time (or permanently) and these are the sorts of drugs which would be put on a "Repeat".

In order for repeat prescribing to be safe and as trouble free as possible, we have to stick to a few "rules".  We do not allow repeat ordering of "Acute" prescriptions.  If you have been given an acute prescription and the problem has not resolved then you will need to see or speak with a clinician again as the medication may need to be changed.

A list of Repeat prescriptions is printed out on the right hand side of the prescription form.  The green side is the legal prescription, the white side is used by us to list your repeatable prescriptions.  keep this sheet for future reference. Always keep the latest one issued as this is the one that is up to date.

Underneath your repeat prescriptions is a "Review date".  This is the date that your doctor wants to to come back to the surgery for a review.  Keep an eye on this date as it may change - for instance new evidence may emerge that requries us to change your medication.

Please note that our staff will go by what is listed as repeatable in your medical records - this list may change for a host of reasons between issues of your medication.  So our records are the what we go by.

10423837 s 18percentgreyHow to Order

Where medicines need to be taken regularly over a period of time, your doctor may authorise a repeat prescription. We have tried to make it easy for you to order a repeat prescription. Please allow TWO WORKING DAYS for us to process your request. The pharmacy you use will also require preparation time. For dispensing patients we can usually get your medication ready for collection within two working days from time of ordering. You can order in one of  5 ways - in all cases please tell us where you wish to collect your prescription from:

  • Use our Online services to access the repeat prescriptions directly in your medical record. Download a folderfolderregistration form in the panel on the right of the home page if not already registered. Service available from 0300 to 2200 hrs (not available during server backup). The order will then go for authorisation to the GP and then to our clerks to print out during opening hours. THIS IS THE EASIEST AND MOST RELIABLE SERVICE TO USE.
  • Tick the drugs required on the repeat prescription form (right hand side of your previous form) and leave at reception. Opening hours only, but can be posted through the surgery letterbox when the surgery is closed.
  • Telephone  01778 562203  and leave a message on the answering machine with your full name, address and telephone number  along with details of the authorised repeat prescription. Available 24 hours daily but you can speak to a clerk from 10.00 to 12.00 weekdays (please use sparingly as the clerk cannot process repeat prescriptions while dealing directly on the telephone)
  • Obtain a special request form from reception and write the full details of repeat medication required and your name, date of birth and address on it. Available during opening hours only
  • Post your repeat prescription form with required items ticked.  Enclose a stamped addressed envelope if you wish the prescription to be sent to you. Postal services times need to be taken into account.

    Please keep an eye on your review date - repeat prescriptions are not usually issued after the review date has expired.

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50056250 s kulikovCompleting a Repeat Prescription Form 


When you order a repeat prescription order online, we need to know:

  • The name(s) or description of the drugs you require, their quantities and their strength.
  • Equally important is the name of the Doctor you usually see.
  • Other form requirements such as name, date of birth, etc are self explanatory.

If you do not have an original form to use for your repeat prescription then please contact the surgery for advice (click on the form image in the first tab to display a sample copy of a printed repeat prescription form).

Please keep an eye on your review date - repeat prescriptions are not usually issued after the review date has expired.


Photo © Konstantin Kulikov

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Collecting your Repeat Prescriptions

At present you may collect your prescription from the following locations:

  1. Dispensary (registered dispensing patients only)
  2. Morton Post Office (registered dispensing patients only)
  3. Thurlby Post Office (registered dispensing patients only
  4. Boots the Chemist in West Street, Bourne
  5. Co-Op Pharmacy in Exeter Street, Bourne
  6. Tesco Pharmacy next to Elsea Park
  7. Reception (prescription forms which you can take to pharmacy of your choice)

EPS 328x212 nhsWe use the NHS Electronic Prescriptions Service (EPS2). This enables prescribers to send prescriptions electronically to local or distant pharmacists - there is no longer a requirment for a paper prescription. There are a few exceptions which include controlled drug prescriptions which have to be on a paper prescription for now. Initially we will nominate the pharmacy where you have already told us you want to collect prescriptions from. You can change this easily by telling us that you wish to change your nominated pharmacy when your next prescription is due, or ask the person prescribing the medication before the medication is issued. You can nominate a separate supplier for stoma products.  Dispensary patients are not affected by this service.

Patients may be asked by pharmacists to sign up to this or any other service. If you do it is important to understand the implications FOR EXISTING DISPENSING PATIENTS - ie for patients receiving their medications from our dispensary. This does not apply to patients who live within a mile of a pharmacy as we are prevented by law from offering a service to these patients.

The EPS2 service will NOT include our GP dispensing services as Dispensing doctors have been EXCLUDED from the service for the moment. If you are a Dispensing Patient once you have signed up to ANY pharmacy service YOU WILL NOT BE ABLE TO CHANGE BACK TO A GP DISPENSING SERVICE without making an application to the PCT which will only be considered under exceptional circumstances. So far ALL applications by patients to be returned to our GP dispensing service have been rejected.

If you currently use our dispensary DO NOT SIGN UP unless you are sure you never wish to use our dispensary services again as you will not be allowed to change your mind later. We will happily provide services to all eligible patients but choosing a commercial pharmacy service is a one way ticket.

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