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Appointments can be made by telephone (lines open at 8.30am) or by calling in person. We try to offer a mutually convenient appointment with the doctor of your choice. As this is not always possible we would be pleased if you would accept the best alternative. If you cannot keep your appointment please let us know as soon as possible so that it can be offered to another patient.
There are occasions when a doctor may be delayed by an emergency. We will try to keep you informed of any delay and would appreciate your patience when this happens.
There will be times when your usual doctor may be unavailable. If you cannot wait, you may be offered an appointment with another doctor.
The Doctors use a telephone callback system for emergencies. If you require an emergency appointment or a visit from the Doctor, you will be asked to give your phone number and brief details of your illness (if you are happy to do so) to the receptionist. The duty Doctor or Triage Nurse will call you back, discuss your symptoms and plan the most appropriate course of action. This will usually be telephone advice, an urgent same day appointment or a home visit. For details of our practice services please click here
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The Surgery
